Certification Specialist

Remote United States

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Organizations around the globe use Relativity's secure, end-to-end legal & compliance software for their biggest data challenges.

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Are you looking to be in a workplace where colleagues inspire one another? Are you interested in competitive and impactful benefits? Do you prefer flexible work arrangements?
The Certification Specialist plays a meaningful role in developing and maintaining the Relativity certification program to help validate user knowledge of the product. The Certification Specialist follows industry best practices to create, maintain, manage and update testing content, such as exercises and questions, and own projects that support the advancement and marketing of the program.

Role Responsibilities

  • Owns multiple Relativity certification exams, including performance-based exams, in accordance with certification best practices; this includes creating exam content and owning the item review process.
  • Owns one or more Certification-related projects that could include collaborating with IT, Solutions, Business Analytics, or Vendors.
  • Develops hands-on project tasks, stages virtual machines, creates grading rubrics, and rolls out new exam processes.
  • Creates, updates and/or records educational content, including exam content, study materials, workbooks, webinars, tutorials and other materials.
  • Promotes and supports certification program and ensures content is accurately represented on our website and within the Relativity Community.
  • Owns and is accountable for in-person and online testing processes.
  • Collaborates with and leads groups of internal and external stakeholders to develop and update exam content.
  • Plans and executes portions of Community events like sessions, exam scheduling, ancillary events.
  • Demonstrates consistent commitment to core company values.

Preferred Qualifications

  • 2 years' experience in Learning Development, Education, Training, Journalism or Communications, IT, or a related field
  • Assessment/exam design or instructional design experience.
  • Familiarity with quizzing and/or credentialing software.
  • Knowledge of Adobe Creative Suite and instructional design software. (InDesign, Camtasia, Captivate)
  • Ability to learn and utilize new technologies to deliver effective product content.
  • Ability to manage multiple projects simultaneously and prioritize based on company and team objectives.
  • Ability to collaborate with cross functional teams and communicate with stakeholders from a wide range of disciplines.
  • Ability to work efficiently under pressure, drive projects to completion and meet deadlines.
  • Flexibility and the ability to adapt quickly to shifting priorities.
  • Attention to detail, organized, and process driven.
  • High touch and strong customer service skills, including the ability to handle confidential matters.
Relativity is a diverse workplace with different skills and life experiences—and we love and celebrate those differences. We believe that employees are happiest when they're empowered to be their full, authentic selves, regardless how you identify.
Benefit Highlights: Comprehensive health, dental, and vision plansParental leave for primary and secondary caregiversFlexible work arrangementsTwo, week-long company breaks per yearUnlimited time off Long-term incentive programTraining investment program
Transparency in Coverage InformationThe Transparency in Coverage Final Rule requires disclosure of the negotiated rates with in-network providers and the historic allowed amounts paid to out-of-network providers, for all health plans available to employers. Files containing this information for the plans covered are published on this page.Link: https://www.bcbsil.com/asomrf?EIN=123456789
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Tags: Adobe Creative Suite Analytics Customer service Training

Perks/benefits: Career development Flex vacation Health care Team events

Region: North America
Country: United States
Job stats:  3  1  0
Category: Other Jobs
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