Sr. Regional Manager, DEI

Remote - Hong Kong

Full Time Senior-level / Expert
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​​See yourself at Twilio.

Join the team as our next Sr. Regional Manager, DEI.


Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.


Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.


About the job

The Diversity, Equity, and Inclusion Team is central to Twilio’s brand and to the growth and scale of the company.  The Chief Diversity Officer was hired in September 2020 and sits on the executive team and reports to the CEO and Chief People Officer.  This new role and reporting structure was created before the racial unrest in the United States, but the focus on this function became even more integral to the business after last summer. As a global company, it is critical that the DEI function reflects the commitment to driving diversity and anti-racism values - globally.  This regional role will provide the regional expertise and considerations as the DEI continues to build and scale its global vision.    


The person in this role is a key member of the DEI team and will be responsible for managing and driving DEI initiatives for the region. This role will have oversight and full knowledge and understanding of diversity nuances throughout the region. This position is critical to the build and expansion of our DEI work, globally.


As Sr. Regional Manager, DEI you will live the Twilio Magic values:

  • WRITE IT DOWN: Analyse diversity data and provide key findings to internal stakeholders and Leadership Team.
  • DRAW THE OWL: Design and develop new programs and improve our local DEI strategy
  • BE AN OWNER & BE BOLD: Lead all change and development to policy including strategy formation and delivery.
  • EMPOWER OTHERS: Interact extensively across all functional teams within Twilio and have significant exposure to our executive leadership.
  • NO SHENANIGANS: Ensure the consistent exercise of appropriate judgment and discretion in all programs - upholding Twilio's DEI Policy and Programs



Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Twilio is looking for a leader who lives the Twilio Magic and has a demonstrated track record of working within the DEI space, globally. We are on the journey of becoming an anti-racist company, so this role is critical to the growth of our anti-racist journey in the region.  They also have:


  • 5-7 years experience in diversity, equity, and inclusion at a company - preferably a global company.  
  • A self-starter that is nimble and  knows how to navigate a hyper-growth and fast-paced environment without much supervision.
  • Strong preference for someone who has been in a similar role; has worked closely with ERGs and/or has a background in learning and development or talent management.
  • Strong analytical skill; and must have experience in diversity analytics and understanding diversity data. 
  • Fluency in country and regional cultures throughout Asia, Australia, and India.  
  • Has experience working closely with HRBPs to help drive DEI initiatives.
  • Experience in building or scaling global ERGs.  
  • Flexibility to work across various geographies and timezones.
  • Someone who is savvy, innovative, empathetic, curious, courageous, and has a great sense of humour (added bonus). 



This role will be located in our Singapore or Hong Kong office. 


What we offer

There are many benefits to working at Twilio, including things like competitive pay, generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.


Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.


So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at

Tags: Analytics Global company

Perks/benefits: Career development Competitive pay Flex vacation Health care Medical leave Parental leave Salary bonus Wellness

Region: Asia/Pacific
Country: Hong Kong
Job stats:  3  0  0
Category: Exec Jobs
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