Site Reliability Engineer- Work from home


Full Time Senior-level / Expert
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Oowlish Technology

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Be part of our team!
Oowlish is one of the fastest software development companies in LatAm. We work with large corporations and startups both in the USA and Europe, helping these companies accelerate innovation by having access to the best talent in the industry.
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
We are considered “A Great Place to Work” thanks to our highly talented and engaged developers that are eager to grow by learning from each other, which creates a culture of collaboration and inspiration.

About the Role
You will become a critical part of defining what SRE means for America’s top pet health and wellness brand. The Site Reliability Engineer on this team will be responsible for the management of monitoring and alerting for the client´s services running in production, introducing SLIs, SLOs, and error budgets to the organization, proactively building software to remove operational toil, and running the production environment by monitoring availability, stability, and system health, while optimizing system performance.


  • Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding
  • Create sustainable systems and services through automation and uplifts to remove operational toil and manual processes
  • Participate in systems design reviews and partner with teams on action items from Root Cause Analysis sessions
  • Build well-defined service level objectives (SLOs), metrics, monitors, and logs as required
  • Close collaboration with team members as well as cross-functional teams such as DevOps,Cloud, and development teams within Petco
  • When required, respond to incidents and concerns related to the production environments
  • Debug, troubleshoot, and solve concerns with a proactive approach to problem-solving

Must Haves:

  • 5+ years as a Software Engineer, DevOps Engineer, or Site Reliability Engineer
  • Coding experience with at least 1 high-level language such as Python, Go, or Java.
  • Experience with supporting critical services in production in the cloud (AWS) and on-premises
  • Infrastructure as Code (IaC) tools such as Terraform
  • Monitoring tools such as New Relic, Sumo Logic, DataDog, SevOne, Sentry
  • Proactive approach to spotting problems, areas for improvement, removing the manual process and toil using code, and fixing performance concerns using code

Nice to Have:

  • Expertise with CDN and WAF technologies such as Cloudflare, AWS WAF, CloudFront
  • Experience with adding telemetry, distributed tracing, and performance debugging and with building solutions to fix them using code
  • Experience with building SLIs, SLOs, and error budget
Benefits & Perks:
- Home office;- Flexible Hours;- Competitive compensation based on experience;- Career plans to allow for extensive growth in the company;- International Projects;- Free English classes;- Oowlish fitness with @lili_maestrini;- Oowlish paradise – 4 days/year at a Resort with your family & pets;- Grants for Education;- Grants for Computer & Equipment;- Pet adoption incentive;- And many others!!!
You can also apply here:

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Tags: AWS Backend Cross-functional DevOps Full stack Java New Relic Python SQL SRE Terraform

Perks/benefits: Career development Competitive pay Flex hours Health care Startup environment Wellness

Region: South America
Job stats:  2  1  0
Categories: Cloud Jobs Dev Jobs
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