Integration Services Consultant

ClickUp is the world’s only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform that includes project management, document collaboration, whiteboards, spreadsheets, and AI. With our headquarters based in San Diego and a rapidly expanding global presence, we are shaping the future of work. Join our team at ClickUp, one of the fastest-growing SaaS companies worldwide, and help millions of users be more productive - saving them at least one day every week. 🦄

Role Overview:

As an Integrations Consultant, you will play a vital role in our team, working closely with customers to understand their business processes and goals. You will leverage this information to build technical solutions that meet customer requirements. Your expertise in architecting, developing, and troubleshooting technical solutions will be key to your success in this position.

Key Responsibilities:

• Collaborate with customers to understand their business processes and goals.

• Develop and implement technical solutions that meet customer requirements.

• Manage a range of important customers, ensuring high-quality service and adherence to deadlines.

• Contribute to internal initiatives to improve methodologies and tools.

• Navigate complex technical environments and adapt swiftly to changes.

• Foster strong relationships with customers and colleagues.

Qualifications:

• 3+ years of experience in a similar role.

• Excellent communication skills, with the ability to adapt to different audiences and articulate technical topics to non-technical audiences.

• Proficiency in APIs, RESTful technologies & JSON objects, iPaaS solutions (Workato, Boomi, Mulesoft), data models, and technical architecture concepts. Languages should include one of the following: Javascript/TS, Node.js, or Python.

• Familiarity with ClickUp's core functionality and the ability to build workarounds to product limitations.

• Industry expertise and knowledge of specific industry use cases are beneficial.

• Ability to maintain high customer satisfaction scores.

Behavioral Competencies:

• Communicates effectively in various settings, adjusting to fit the audience and message.

• Manages complexity by effectively solving problems and analyzing situations.

• Builds strong customer relationships and delivers customer-centric solutions.

Growth Opportunities:

• Share knowledge through teach-back sessions with the team.

• Influence decisions externally using your knowledge and experience.

• Manage a range of essential customers that have purchased an integration.

Impact:

• Drive customer stickiness through the development of technical solutions and integrations.

• Develop solutions that enhance end-user adoption and customer renewals.

• Identify expansion opportunities and contribute to increasing customer Net Dollar Retention (NDR).

#LI-Remote

#LI-SM2

Salary and Benefits

At ClickUp, we believe in transparency and fairness in compensation. The range displayed reflects the minimum and maximum target salaries for the position across all US locations. Please note that the actual compensation for this position may vary and is dependent on factors such as geographic location,  interview performance, years of experience, education level, and specific skills. We encourage candidates to discuss compensation expectations during the interview process to ensure alignment with their qualifications and our company’s compensation philosophy.

This position is eligible for the following benefits and perks:

• Equity
• 401k
• Health, Dental, and Vision insurance
• Spending accounts
• Life & Disability
• Paid parental leave
• Flexible paid time off
• Sabbatical program
• Enhanced employee assistance program
• Employee wellness stipend
• Professional development stipend

Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!

ClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship with—we hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

ClickUp collects and processes personal data in accordance with applicable data protection laws.

• If you are a European Job Applicant, see our privacy policy for further details.
• If you are a Philippine Job Applicant, see our privacy policy and our Philippine Data Privacy Notice for further details.

Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.