Insurance Sales Agent, Inbound Call Center (Remote, WFH, Work From Home)

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.          

Candidates in the San Antonio, TX and Hartford, CT areas should apply for the Hybrid Sales Agent Role located on The Hartford website. All other locations are eligible for this remote role.

We are hiring for the following schedule only:

• Start Date: July 15th, 2024 (Unlicensed), July 29th, 2024 (Licensed) 

• Training Hours: Monday - Friday 10:00 am - 6:30 pm Eastern Time

• Post Training Hours: Monday - Friday 11:30 am - 8:00 pm Eastern Time and every other Sunday 9:30 am - 6:00 pm Eastern Time 

You will receive Thursday off when you work on Sunday.

You will receive a 5% shift differential for working every other Sunday after training.

As a teammate of The Hartford in the Personal Lines Direct Sales organization, you will provide insurance recommendations, quotes, and issue policies to individual consumers seeking automobile and home coverages across the United States. The business includes AARP Automobile and Homeowners Insurance Program and has continued to serve members since 1984. 

At The Hartford we are committed to a high level of ethics and integrity, where we place the customer at the center of everything we do. Our team values open communication and maintains a positive, dynamic work environment that encourages collaboration and continuous improvement. Our onboarding program is robust for preparing our teammates for success in the role. Leaders will coach and guide you toward achieving your career goals. 

AS A SALES AGENT YOU WILL 

• Provide insurance recommendations, quotes, and issue policies. 

• Use a consultative approach to determine customer needs, build rapport, and provide solutions based on current products and service offerings. 

• Utilize active listening and critical thinking skills to quickly analyze and clearly understand a specific request or customer need, and then leverage knowledge and resources to provide the appropriate solutions. 

• Join an inbound sales team that promotes teamwork, collaboration, and continuous improvement 

• Complete approximately 12 weeks of paid training, including preparation and sponsorship for your Personal Lines insurance exam. Those who are already licensed will receive 10 weeks of training instead. 

Location(s): Remote-Work from Home 

• High speed broadband cable internet service with minimum …