Government Facilities Specialist (Solventum)
Remote - Texas
Job Description:
Government Facilities Specialist (Solventum)
3M Health Care is now Solventum
At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.
We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.
The Impact You’ll Make in this Role
As a Government Facilities Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
- Provides dedicated call queued customer service support to government customers
- Responsible for entire revenue cycle for orders billing to VA Prosthetics (order entry, approval, billing & collections)
- Responsible for VA Logistics order entry & order release
- Follows up on missing purchase orders for standard orders that reside in bill pending log
- Reviews orders sitting in ship pending for missing elements and follows up with internal/external customers for missing information
Your Skills and Expertise
To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:
- High School Diploma/GED or higher, completed and verified prior to start
- Two (2) years of healthcare experience
- One (1) year of Call Center experience
Additional qualifications that could help you succeed even further in this role include:
- Strong customer service skills and demonstrated ability to professionally interact with all employees and external business contacts while conveying a positive, service-oriented attitude
- Experience with Microsoft Office applications
- Solid critical thinking skills
- Demonstrated ability to work in a team environment, as well as independently
- Ability to multi-task and adapt in a fast paced and changing environment
- Demonstrated ability to maintain confidentiality and discretion in business relationships and exercise sound business judgment
Work location: Remote
Travel: May include up to 5% domestic
Relocation Assistance: Is not authorized
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.
Applicable to US Applicants Only:The expected compensation range for this position is $49,206 - $60,141, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.solventum.com/en-us/home/our-company/careers/#Total-RewardsResponsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.
Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.
Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
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Job Profile
Must be legally authorized to work Must be legally authorized to work in country Must be legally authorized to work in country of employment Must be legally authorized to work in country of employment without sponsorship Must be legally authorized to work in country of employment without sponsorship for employment visa status Must be legally authorized to work without sponsorship
Benefits/PerksCompetitive pay Competitive pay and benefits Dental Flexible Spending Accounts Health Savings Accounts Medical Relocation assistance Remote-first company Vision Well-being programs
Tasks- Customer service support
- Order entry and follow-up
- Revenue cycle management
Applications Billing Business Call Center Collections Compliance Confidentiality Critical thinking Customer service Data Data Science Healthcare Healthcare experience IT Logistics Microsoft Office Multi-tasking Teamwork Training
Experience2 years
EducationBusiness GED High school diploma High school diploma/GED
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9