Fraud Analyst III

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com.

Overview

Are you looking for a unique opportunity to join an emerging team in the exciting industry of Lottery and Gaming? Then you may be the perfect candidate to join our expanding Payment Services Fraud team.

In this Fraud Analyst position on our Cashless Payment Services team you will monitor, investigate, and cause actions to mitigate fraudulent activities by players of IGT’s lottery, casino, and sports betting customers. Reports directly to the Manager of Fraud and Risk Services, Payment Services.

What's in it for you?
• At IGT you will have an opportunity to have a diverse career experience at a large international corporation and leading gaming technology and service provider
• On the Payment Services team, you are provided the opportunity to operate with an entrepreneurial approach and be a part of the movement to modernize the gaming and lottery industry
• IGT offers excellent benefits including onsite gym, parental leave, 401K matching
 
Responsibilities 
• Manage fraud queues through investigation and handling of suspicious accounts and events in accordance with company procedures and best practices
• Undertaking operational risk management duties primarily focusing on game play reviews, regulatory review procedures, and online card not present fraud 
• Conduct in-depth data analysis, validation, and investigation as needed using multiple systems including payment gateway, KYC and geolocation portals, consolidating data, and manually manipulating large sets of data from gaming, payment, and identity validation systems
• Develop KPIs to assist management in tracking fraud queues and outcomes, to keep management informed of department activities such as the nature and status of investigations in progress
• Identify payment and fraudulent activity trends and make recommendations on appropriate changes in order to minimize identified risk
• Managing player accounts including fund transfers, …