Director - Communication Consulting

Company:

Mercer

Description:

With a career as a Mercer human capital consultant, you will be helping companies of all sizes and across all industries solve their greatest challenges by designing and implementing workforce strategies to help them grow within their markets. We help organizations define and implement an employee experience that will make the right talent want to join, stay, and deliver their best performance.

Mercer is seeking candidates for the following position based in the New York City office (hybrid, three days a week in the office):

Director – Communication Consulting

What can you expect?

• You will be responsible for managing client projects that focus on developing and delivering communication strategies, communication plans, and associated deliverables that articulate client objectives, advance an employee value proposition, contribute to behavior change through the transmission of information and sharing of employee feedback/emotions, and/or increase employee engagement

• You will lead employee-facing communication engagements across industries

• You will perform project management duties, including developing and maintaining project plans, overseeing budgets, coordinating team activities, participating in and facilitating meetings, and other associated tasks

What is in it for you?

• A company with a strong brand, with experience developing solutions for today’s and tomorrow’s toughest challenges 

• The opportunity to contribute intellectual capital and leadership as part of the global leader in human resources consulting

• A culture of internal mobility, diversity, inclusion, and collaboration

• Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations

• Flexible work opportunities for work/life balance

• Competitive pay and a full benefits package, starting Day 1 (Medical, Dental, Vision, Short- and Long-Term Disability and Life Insurance, Employee Stock Purchase program, and a generous paid time-off allowance); plus a fixed company contribution AND a company match on your 401k, after one year of service

We will count on you to:

• Manage large-scale project teams to deliver quality results to clients

• Develop and monitor budgets and deadlines; oversee staff; delegate and peer review all client work; interact with clients on a regular basis and lead client meetings; clarify and resolve unique and difficult issues related to client deliverables; and apply advanced professional and or technical communication expertise to client projects

• Generate revenue through acquisition of new clients, cross-sell to current clients, and expand current client relationships to offer all available products within the business, including proactively reaching out to provide targeted information on how Mercer offerings will benefit specific client’s needs

• Gain an in-depth understanding of clients’ culture and industry to develop communication strategies where significant behavioral change is required

• Supervise two or more employees as direct reports

What you need to have: 

• Bachelor’s degree required, preferably in English, business, communication, journalism, human resources or related field of study

• 10+ years’ experience in a human resources consulting environment with proven ability to generate revenue by acquiring new clients, and experience managing and developing a team of professionals

• At least 2+ years' experience writing corporate internal HR communications, such as compensation, benefits, and policies and/or applicable experience

• At least 5 years’ proven track record of large complex sales

• Strong writing, editing, and proofreading skills, with proven expertise in technical, marketing and persuasive writing

• Excellent organizational, project management, and leadership skills; oral presentation and client relationship skills

• Experience with web content development and strong command of Microsoft Word and PowerPoint

What makes you stand out?

• Master’s degree

• Experience in a professional services firm

• Ability to build internal partnerships in order to be effective in the role

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

The applicable base salary range for this role is $144,000 to $288,000.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

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