Data Analyst - Customer Success Operations - Canada
Canada - Remote
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations⢠Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing â and we are excited to help digitally transform their operations at scale.
Working at Samsara means youâll help define the future of physical operations and be on a team thatâs shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, youâll have the autonomy and support to make an impact as we build for the long term.
About the role
The Data Analyst will be a key technical contributor within the Data Analytics function of the Customer Success Operations organization. They will demonstrate deep expertise in querying, structuring, and visualizing actionable data to drive operational improvements for Customer Success. The Data Analyst will work closely with cross-functional leaders, engineers, and product managers to translate business, product, and technical requirements into concrete quantitative analysis and dashboards, and iterate on the output with stakeholders.
The ideal candidate has a passion for solving highly technical business problems through effective data visualization and manipulation and is eager to pursue various data-related projects in a fast-moving environment.Â
This role is open to candidates residing in Canada.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impactâhelping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
- You are the architect of your own career: If you put in the work, this role wonât be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, and countless opportunities to experiment and master your craft in a hyper-growth environment.
- Youâre energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best âŚ
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Benefits/PerksArchitect of your own career Autonomy Autonomy and support Autonomy and support to make an impact Base salary + bonus Equity refresh awards High-caliber team Rapid career development Real-world impact Restricted stock unit awards Support Total Direct Compensation
Tasks- Champion, role model, and embed Samsaraâs cultural principles
- Cross-Functional Collaboration
- Solve complex problems
Analytical Analytics CAN Cloud Collaboration Communication CRM Cross-functional Collaboration Customer Success Data Visualization Hardware Infrastructure Internet of Things IoT KPIs Leadership Legal Manufacturing Modeling Operations Product Product Solutions Python Quantitative analysis Recruiting SaaS Salesforce SQL Statistics Sustainability Tableau Telematics Zendesk
Education TimezonesAmerica/Edmonton America/Moncton America/Regina America/St_Johns America/Toronto America/Vancouver UTC-3 UTC-4 UTC-5 UTC-6 UTC-7 UTC-8