Customer Solution Engineer (Solution Consultant)

Company Overview

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

The Team & Role

Our growth story is only just beginning and our Solutions Engineering team is pivotal in sustaining our rapid growth across the globe. We are looking for a highly collaborative, outcome-oriented Senior Solutions Engineer, to help us bring home the technical win and take on this huge market opportunity. 

Working hand in hand with our Account Executives, you’ll solve some of the most interesting business-critical challenges and transformations. You’ll focus on prospects and customers; helping them embrace digital transformation, to be disruptors, and avoid being disrupted. As the CEO aka “ZEO” of your domain, you’ll become an expert on the entire quote-to-cash cycle for enterprise businesses across any sales channel. You’ll leverage your technical prowess to knock out the competition and demonstrate how Zuora allows the world’s largest companies to unlock new growth in the new world of total monetization. 

This is a remote position, Location: Redwood City, CA (Bay Area) or Remote

You'll be working remotely while occasionally getting together with your team for office visits, events, or offsites. Of course, you’re welcome to come into the office more often if you’re nearby. 

What you’ll do

• Complete Zuora’s in-depth onboarding and sales training to become an expert in Zuora’s products, services, unique solutions, and technical capabilities
• Own the technical relationships with a deep understanding of customer needs and constraints 
• Own adoption and the technical health of the customer
• Deliver product demonstrations and technical presentations to a C-Level audience and articulate how Zuora’s platform will allow their business to succeed and grow
• Create end-to-end use case-specific demonstrations mapped to prospects’ strategic objectives across industries
• Secure technical wins by differentiating Zuora against the competition, handle technical objections and mitigate any concerns that might block a deal from …