Contractor, Quality Assurance

About Us

Stellar Virtual was founded in 2019 with one school in Texas. We serve parents of K-12 students, unhappy with their current school, or needing an at-home/flexible learning environment. Today, Stellar Virtual has grown to six schools across three states: Texas, Arizona, and Indiana. Stellar Virtual is committed to going above and beyond for our virtual families. 

Our Promise
Empowering families with the choice of a high-quality virtual school with dedicated staff focused on student outcomes and an exceptional customer experience, our program will enable students to thrive and unleash their full potential.

Our Mission

Empowering Families. Unleashing Potential. 

Our Core Values

Stellar Virtual has five core values that shape and define our organization’s culture across all programs and locations. Each establishes a shared sense of purpose and creates a cohesive environment where everyone can feel connected to the mission.

• Go the Extra Mile (Go): Customer Service is everyone’s job.

• Make Your Motion Matter (Make): Prioritize, focus, and support Stellar Virtual goals.

• Kids First, Always (Kids): Our actions, decisions, and behaviors are always grounded by those we serve, students and their families.

• Respect: Assume positive intent with our students, families, and colleagues.

• Create, Collaborate, & Communicate (the Cs): Demonstrate the skills we want our students to learn. 

We remember our values with this phrase: 
Go Make Kids Respect the Cs!

Our core values promote a culture of identity, safety, and trust. When a company consistently adheres to its values, it builds credibility with employees, customers, partners, and other stakeholders to anchor Stellar Virtual's long-term vision and strategic goals. 

Technology Aspect
Stellar Virtual does not currently provide all employees or contractors with the necessary equipment (i.e., computers, internet service, telephone, home office setup, etc.) required for employment. Depending on your position, you may be assigned a company-issued device to use throughout your tenure of employment.

Scope of Work

The Contractor of Quality Assurance partners with the Marketing & Registration team to support application review efforts before approval to ensure clean data across programs throughout Stellar Virtual in Texas. This role is crucial in attracting prospective students, increasing enrollment, and streamlining the registration process. The position is a contract position (1099).

Essential Contractor Functions

• Collaboration: Work closely with the Marketing & Registration Leadership team to ensure clean registration data

• Database Management: Maintain an organized and up-to-date lead database, ensuring 

• Data Tracking: Use customer relationship management (CRM) tools to track applications through the sales funnel to approval.

Knowledge, Skills & Attributes

• Proven experience in customer service or similar environments. 

• Strong understanding of virtual education programs and EdTech trends.

• Excellent communication and interpersonal skills.

• Ability to work independently and collaboratively within a team.

• Ability to make phone calls and review enrollment documents as required by the Supervisor

• Strong data entry and review skills

• Results-driven mindset with a focus on achieving and exceeding targets.

• Familiarity with CRM systems and tracking tools.

• Participate in in-person state testing, if needed

• Ability to accurately review and update student data on applications to make sure required document and application data matches

Education & Certification Requirements

• A minimum of a high school diploma or equivalent is required. 

• A bachelor’s degree in a related position or industry is preferred but not required.

• Previous experience in a similar role within the virtual education industry is a plus.

Contractor Position Details

• This is a contract position (1099-SE, Self-Employed). 

• Contractors will work remotely from their chosen locations.

• Service hours are not guaranteed and are based solely on business needs. 

• Contractors are paid on an hourly, month-to-month basis, paid out on the 15th of each month, for hours worked in the previous month.

EEO Statement: At Stellar Virtual, we embrace diversity and foster an inclusive and supportive work environment. We welcome applicants from all backgrounds and experiences. Stellar Virtual is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 
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