Clinical Team Lead (Social Worker - CAP) - Remote within North Carolina

CNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the company’s mission, actively engage in problem-solving, and take ownership of your work daily. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra Health seeks a Clinical Team Lead to join our growing team.

Job Summary:

The CAP Clinical Team Lead (Social Worker) assists in overseeing the non-clinical team and functions, manages and completes assigned work plan projects to comply with performance standards. The CAP MSW Lead coordinates with the CAP/C and CAP/DA Program Managers and Clinical Director on decisions and issues and communicates with providers regarding determinations and other clinical matters. The CAP Lead, MSW also develops and leads non-clinical staff in activities to facilitate and support clinical, quality, and cost-effective outcomes. May require occasional travel within North Carolina.

Job Responsibilities:

• With the CAP Program Manager's direction, oversee, coordinate, and monitor all non-Clinical team activities.
• Leads team members in improving skills, creativity, and problem-solving.
• Serve as the primary contact for CAP Human Service Workers(HSW) and Social Workers, MDT Review Team, and Service Plan Team.
• Serve as primary contact and CAP orientation coordinator for new CAP hires (HSW/SWs).
• Conduct ongoing training and education for staff to ensure competency in CAP Programs requirements, documentation standards, and HSW/SW protocols related to MDT Reviews, Service Plans, POCs, & Due Process.
• Serve as a point of contact for inquiries related to the CAP Programs, providing guidance and support to staff and stakeholders.
• Oversee and participate in completion of MDT Reviews and Service Plans, POC.
• Oversee CAP Transitions: CAP/C to CAP/DA, Turning21, Innovations, & MFP.
• With the CAP Program Manager's direction, monitors non-clinical staff productivity and performance to ensure alignment with performance standards outlined NCLIFTS (CIAE) contract.
• Oversee completion of Monthly Service plan, POC quality checks.
• Serve as a member of CAP’s Due Process Team by providing social work support …