Client Service Consultant - Retail Account Management & Strategy

Remote, United States

Let’s be unstoppable together!

Circana is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.

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What will you be doing?

Circana is seeking a talented Consultant to support clients to maximize their retail collaborative gateway investments and own the client experience for new and existing clients. This team is a fast-paced, high-profile, and innovative team responsible for growing Circana’s client base.

The ideal candidate for this role would possess knowledge of Circana tools, retail collaborative experience, the ability to interpret data, strong project management skills and be client-focused.

This position is fully remote - US. 

Job Responsibilities

The Retail Account Management & Strategy Consultant will work closely with Account Leads and assist clients participating with Circana Retail Collaborative Gateways. Client Consultant will possess and execute upon the following skill sets:

  • Advanced Analytic Skills: Demonstrate ability to analyze and interpret data and translate it into meaningful solutions for clients:
    • Approach client with coherent, actionable, and fact-based data/recommendations appropriate to their business needs
    • Continually provide analytical solutions and business insights to address any business gaps and/or opportunities and create value for the client.
    • Identify business issues and opportunities and suggests the appropriate level analytic solution/approach.
    • Educate the client on analytic methods, shape their thinking, and influence the decisions they make.
  • Impactful Presence: Demonstrate strong interpersonal communication and presentation skills; present a professional image:
    • Become trusted by clients, Circana client solutions teams, Circana cross-functional organizations, and Circana business partners and considered …
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