Client Implementation Manager - Remote

About the role:Does engaging with clients and delivering results energize you? Are you a relationship-builder who is organized and detail-oriented? Are you passionate about bringing a world-class medical experience to millions of employees and their families?  
We are looking for a results-oriented Client Implementation Manager to join our team and continue our rapid pace of client growth. This person will represent Included Health throughout the implementation to key clients and thus will embody the Included Health mission to raise the standard of healthcare for everyone.
In this position you will be responsible for the successful planning, coordination, and implementation of projects to ensure business goals and objectives are accomplished within designated timeframes and budgets.

During your 30 days, you will:

• Onboard with the Included Health team
• Participate in internal learning of all products, tools, and resources available to you
• Become familiar with our offerings and implementation process. 
• Learn how to talk to clients about Included Health
• Be assigned a mentor to shadow

During your first 90 days, you will:

• Lead client and internal discussions related to products and services
• Lead non-launch related assignments (data maintenance, plan changes, etc)
• Lead the implementation of Included Health clients 
• Gain an understanding of client needs and priorities

During your first 6 months, you will:

• Demonstrate a mastery of the Included Health suite of products by passing multiple Knowledge Checks with your leaders and peers
• Independently lead complex client implementations
• Demonstrate a mastery of the Included Health suite of products

Responsibilities:

• Lead the implementation of employer and health plan clients, owning project management, and maintaining key documentation
• Create project plans, including deliverables, activities, and timelines
• Facilitate Implementation meetings and subsequent ongoing implementation touch points with …