Chief Risk & Compliance Officer

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe’s second line of defense team helps to improve Stripe’s compliance and risk posture to enable healthy and sustainable business growth.  The team plays an important role in working with our business to set the standards on compliance and enterprise risk, provide advice and guidance across a range of matters, objectively report on our status, engage with regulators and help ensure the adequacy and effectiveness of our compliance and risk controls.  We are a deeply caring group of folks, slightly obsessed with our tradecraft, dedicated to protecting our users and the financial ecosystem from misuse and crime, and committed to our work, our lives, and our hobbies with equal passion.

What you’ll do

We are looking for an experienced enterprise risk and compliance professional to be the Chief Risk and Compliance Officer for US merchant acquiring at Stripe. In this role, you will lead and be primarily responsible for managing merchant acquiring-related risk management and compliance programs. You will provide strategic direction and oversight to ensure relevant risks are identified, assessed, mitigated, and monitored effectively, while fostering a strong culture of compliance throughout the organization. You will be responsible for maintaining a comprehensive ERM program that aligns with risk appetite and regulatory requirements. You will promote a culture of compliance by managing the regulatory compliance program effectively in line with regulatory and financial partner requirements and expectations. The selected candidate and their team will run programs for compliance, coordinating across key stakeholders and ensuring applicable legal and regulatory requirements are satisfied.

You will provide oversight to the AML/BSA compliance program for US merchant acquiring, including written policies and internal controls and update the program to reflect changes in regulations and best practices. You will conduct periodic assessments of Stripe’s ERM and Compliance programs to ensure effectiveness and compliance with applicable requirements. You will work closely with the Global Regulatory Compliance and Enterprise Risk and the Financial Crimes and Supportability teams, serving a critical role in ensuring Stripe’s continued safe growth and success. 

Stripe is both a technology company and a financial services company, and you will need to be comfortable straddling both of those worlds every day. The right person for the role will be enthusiastic both about the mission of enterprise risk and compliance and in the application of new and innovative technology approaches to protect Stripe, its users, the financial system, and the community at large. The role holder will also enjoy seeking creative solutions and moving quickly, often in the face of ambiguity.

Responsibilities

• Ensure the US merchant acquiring risk management and compliance programs are adequate and effective, and incorporate regulatory requirements and industry best practices.
• Lead the process of identifying, assessing, and mitigating key risks, including managing operational risk, credit risk and fraud risk specific to the US merchant acquiring  business.
• Maintain a comprehensive compliance program that ensures adherence to all regulatory requirements, including development of an Annual Compliance Plan. 
• Ensure that controls are designed, implemented and tested appropriately.
• Develop a robust risk and compliance reporting and monitoring framework. 
• Provide regular updates to senior management and directors.
• Provide second line oversight on the provision of shared services and outsourcing arrangements.
• Work with executives and board to set, lead and manage the culture of risk and compliance across the team and work with Legal, Enterprise Risk, Financial Crimes & Supportability and Regulatory Compliance teams to design and implement the risk appetite framework.
• Design and deliver compliance training programs to relevant employees.
• Serve as a thought leader for supporting and driving innovative, technology-focused compliance solutions with regulators and financial partners. 
• Partner with Stripe’s other Regulatory Officers (including Compliance Officers, BSA Officers/MLROs, Risk Officers) to enhance our overall  Regulatory Compliance programs through contributing to strategic planning, goal setting, and more.
• Build and maintain Stripe’s relationship with regulators and financial partners.
• Oversee regulatory exams, inquiries or remediations.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 15+ years experience in an enterprise risk and compliance role, including experience managing both functions at a senior level and preferably within the US financial services industry (payments, banking, money services businesses).
• 5+ years of experience managing a team.
• In-depth understanding of US banking regulations, risk management frameworks, and compliance principles.
• Knowledge of the Bank Secrecy Act, USA PATRIOT Act, OFAC regulations, and other relevant regulations.
• Experience working with regulatory agencies.
• Demonstrable experience of developing and rolling out large-scale compliance initiatives.
• Experience in third-party risk management, particularly in overseeing and managing outsourced critical functions, including strong capabilities in the oversight of shared services arrangements.
• Comfort juggling numerous aspects of an enterprise risk and compliance program.
• Ability to work efficiently and independently in a fast-paced, high-volume environment.
• Ability to work cross-functionally with internal stakeholders.
• An effective and relatable “culture of compliance” mentality.
• Ability to develop and lead a team.

Preferred qualifications

• Payments, banking, or fintech experience.
• Master’s degree or relevant professional certifications (e.g., CRCM, CERP).

Working remotely at Stripe

A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.

Pay and benefits

The annual US base salary range for this role is $183,300 - $274,900. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

We look forward to hearing from you

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us. Apply