Chief Operating Officer(Ecommerce)

Chicago, Illinois, United States - Remote

Location: United States
Salary: $100k -$150k + Company Incentive program

Hello, Operations Leaders!

My name is Igal and I am the CEO of ZappySales. ZappySales is a full-service e-commerce provider; we partner with brands and distributors who want to grow their e-commerce reach and revenue without increasing complication or risk. We work with over 60+ distributors across 10 different industries with some of the most recognizable brand names in the US.

We are looking for an accomplished Chief Operating Officer with a proven track record of scaling companies from 8 to 9 figures. We seek someone with years of experience in managing teams and possessing a diverse skill set in operations, technology, and e-commerce. You are known for adeptly tracking performance metrics and excelling in creating agile operational systems adaptable to fast-paced growth. As a confident and data-driven decision-maker, you also have a strong background in managing relationships with external stakeholders, contributing to organizational success.

This is a full-time remote position.


We are looking for a Chief Operating Officer specifically with these requirements:

  • Excellent verbal and written English communication skills
  • Minimum 3+ years of Operations leadership experience
  • Demonstrate well-rounded expertise encompassing operations, technology, and e-commerce
  • Proven track record of scaling dropshipping operations from 8 to 9 figures
  • Experience with the supply chain/logistics side of an ecommerce dropshipping business
  • 5+ years of building and managing teams and tracking performance metrics
  • Ability to create and build out agile operational systems and processes that are adaptive to fast-paced company growth and industry trends
  • Experience in managing relationships with external stakeholders
  • Worked with SKU catalogs larger than 5K
  • Understand and take action on P&L, balance sheet, and ERP reports
  • Proven track record of leading business development and sales cycles
  • Has the availability to travel across the US

Your responsibilities will include (but are not limited to):

  • Effectively collaborate with the Visionary, maintaining a high level of mutual respect, and realizing the unique contributions and ideas that the Visionary has. Filter ideas and translate them into functional plans for the company. 
  • Translate the company vision into strategy, departmental plans, targets & goals. Cascaded across the organization, communicated and understood by all.
  • Faithfully execute the business plan, achieving or exceeding the company's short-, near-, and long-term strategy & targets (including P&L ownership).
  • Directly oversee the leadership team, and by extension, their departments. Hold the department heads accountable to exceptionally high standards of execution & performance. …
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