Business Systems Analyst III (Remote based in the US)
Frisco, TX, United States
JOB SUMMARY
The Business Systems Analyst III position will be responsible for all aspects of business and technical analysis related to application development activities within Conifer. They will be asked to work on multiple projects simultaneously and will serve as the Lead Business Analyst on different projects. They will interface with customers and the development teams to gather requirements and provide technical support. This position will guide and mentor other less experienced Business Analysis.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
- Work closely with both technical and non-technical staff to troubleshoot and assist with resolution of systems issues reported, perform root cause analysis and create preventative processes.
- Demonstrated ability to gather information from multiple sources, analyze applicability and appropriateness, and develop best practices.
- Provide support as an application subject matter expert; participate in design, validation, and implementation of applications and systems for new clients.
- Manage help desk tickets, phone calls, emails, etc.
- Provision appropriate application security roles for end users.
- Perform integrated testing of current and newly released application functionality.
- Facilitate meetings with clients in person or via WebEx sessions, e-mail and phone
- Proactively researches application solutions to improve operational processes and productivity
- Demonstrate the ability to communicate, collaborate and consult effectively with all levels of the organization.
KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- 5+ years of business analyst experience.
- 3+ years of leading small to mid-sized teams of Business Analysts
- Excellent understanding of the application development life cycle including both waterfall and Agile project methodologies
- Ability to lead / work effectively on multiple projects simultaneously
- Ability to mentor less-experienced analysts
Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience preferred to perform the job.
- 4 Year College Degree in Computer Science related discipline preferred
- Equivalent on the job experience will be considered in lieu of a 4 Year College Degree.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to work in sitting position, use computer and answer telephone
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Home Office Work Environment
As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
Compensation and Benefit Information
Compensation
- Pay: $77,376.00 - $123,552.00 annually. Compensation depends on location, qualifications, and experience.
- Management level positions may be eligible for sign-on and relocation bonuses.
Benefits
Conifer offers the following benefits, subject to employment status:
- Medical, dental, vision, disability, life, and business travel insurance
- Paid time off (vacation & sick leave) – min of 12 days per year, accrued accrue at a rate of approximately 1.84 hours per 40 hours worked.
- 401k with up to 6% employer match
- 10 paid holidays per year
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
- For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.
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Vaccination requirements
Benefits/Perks401k with up to 6% employer match Business travel insurance Competitive benefits package Dental Disability Employee assistance Employee Assistance Program Employee Discount Program Flexible environment Flexible Spending Accounts Healthcare industry expertise Health industry expertise Health Savings Accounts Medical Paid holidays Paid leave in accordance with Colorado’s Healthy Families and Workplaces Act Paid Time Off Reasonable accommodations Remote work Training Vision Voluntary benefits
Tasks- Conduct root cause analysis
- Facilitate client meetings
- Gather requirements
- Lead business analysis projects
- Leadership
- Manage help desk tickets
- Provide technical support
- Research application solutions
- Troubleshoot systems issues
Agile Analysis Application Development Business Analysis Client Communication Collaboration Computer Healthcare Healthcare industry expertise Integrated Testing Leadership Mentoring Project Management Root Cause Analysis Teams Technical Technical Analysis Technical Support Training Waterfall
Experience5 years
EducationBachelor's degree Business College College degree Computer Science Equivalent Related discipline
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9