Business Operations - Vice President (Scores)

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

“To enable continued growth and market adoption, we are searching for a highly qualified Business Operations – VP to work closely with our Scores Leadership team. As Business Operations VP you will be a strategic contributor and operational doer who will focus on advancing the most critical organizational priorities. Reporting to the VPGM, B2B Scores, you will act as a cooperative partner across all functional departments in the Scores business focused on increasing productivity, planning, and executing strategic initiatives, overseeing program management, and aligning and communicating objectives between departments. The ideal candidate will have proven experience in business management, with a special focus on executive level advising and interdepartmental collaboration.” - Vice President & General Manager, B2B Scores.

What You’ll Contribute

• You will be a collaborator with the VPGM Scores as well as acting as a delegate on occasion. Your job will entail a wide variety of tasks across our global business, and your success will be judged on your ability to boost leverage and velocity from the VPGM B2B Scores and the larger Scores Leadership team.

• Define and oversee key projects across the organization, especially those projects or process improvements that streamline and improve cross-functional business execution.

• Oversee strategic business initiatives from planning through successful execution in collaboration with senior functional leaders.

• Assist and advise executives in decision-making, program management, and initiative implementation strategies.

• Identify, design, and execute improvements to organizational structure, find knowledge and skills gaps and build plans to address them.

• Develop, maintain, and communicate the Objectives and Key Results (OKR) System throughout the organization.

• Design and deploy internal systems and business metric dashboards to drive execution, accountability, and scalability.

• Ensure smooth communication and coordination, upstream and downstream, between multiple departments involved or impacted by these projects.

• Oversee expense and budget management across the Software Organization.

• Collaborate with the leadership team to develop long-term/multi-year growth strategy.

• Work directly with the Scores leadership team to establish the organization’s long-term objectives and day-to-day operational alignment to strategic objectives.

• Act as a vision champion who understands Scores priorities and makes sure everyone in the company is executing towards them.

• Structure & execute cascading goals and objectives across Scores organization.

• Take on special assignments at the request of VPGM Scores, which …