Analyst III Tech Support
USA TX Home based (CSC Location)
Job Description:
Essential Job Functions:
• Provide basic technical support in infrastructure services, assisting with routine tasks.
• Participate in infrastructure projects and tasks to gain hands-on experience and knowledge.
• Support basic monitoring and routine troubleshooting of infrastructure systems.
• Work with team members to address infrastructure-related needs and day-to-day operations.
• Assist in the development and maintenance of infrastructure documentation.
• Show eagerness to learn and grow in a technical role.
• Develop foundational technical skills and knowledge.
• Follow established best practices and standards in infrastructure service delivery, under supervision.
Basic Qualifications:
• Entry level
• Typically, 0-1 years of relevant work experience
• A strong desire to gain experience in infrastructure technology analysis
• A continuous learner that stays abreast with industry knowledge and technology
Other Qualifications:
• Relevant certifications, such as CompTIA A+, AWS Certified Cloud Practitioner, or Microsoft 365 Certified: Fundamentals, are a plus
Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
Disability Accommodations
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Dental Insurance Disability Insurance Employee wellness Health, dental, and vision insurance coverage Health insurance Life and Disability insurance Life Insurance Paid holidays Paid Time Off Retirement savings plan Vision Insurance
Tasks- Documentation
- Monitoring
- Technical Support
- Troubleshooting
AWS Cloud Documentation Infrastructure Services Microsoft 365 Monitoring Social media Technical Support Troubleshooting
Experience0-1 years
Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9