AI Content Manager

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking. 

As an AI Content Ecosystem Manager on the Digital Experiences Team, you will flex both operational and creative skills to scale content and digital experiences to our members. You will help advance our mission of delivering the right science-backed coaching interventions at the right moment in someone’s personal development through systems, processes, and creative oversight. You will collaborate with folks across the organization to ensure our content infrastructure is built to support the needs of members, partners, and coaches. In this role, you will also think strategically about how to approach the new world of AI-powered content. This is a detail-oriented role that requires an empathetic, team player mentality, and the ability to plan and execute in a scrappy, fast-paced environment. 

Responsibilities: 

• Craft new digital content leveraging GenAI and our proprietary BetterUp knowledge base
• Create and refine processes that improve quality, velocity, and scalability of content creation and personalization efforts
• Create and maintain a content roadmap, taxonomy, and knowledge base that powers our digital experiences
• Work internally with the GenAI & Recommendations team to manage data infrastructure as well as write prompts for dynamic content generation
• Spearhead AI and non-AI audio and video content efforts
• Own and manage the migration to, and ongoing use of a new CMS– as well as with cross-functional product and engineering teams to bring the vision to life
• Drive editorial …