Administrative Assistant Iii

The mission of the Arizona Board of Behavioral Health Examiners is to establish and maintain standards of qualifications and performance for licensed behavioral health professionals in the fields of counseling, marriage and family therapy, social work and substance abuse counseling and to regulate the practice of licensed behavioral health professionals for protection of the public.

ADMINISTRATIVE ASSISTANT III

*This position is in-office with the possibility of some telecommuting*

1740 West Adams Street Suite 3600

Phoenix, Arizona 85007

Annual Salary: $45,000 

Grade: 15

This position will close November 29, 2024  

The Arizona Board of Behavioral Health Examiners is seeking a motivated individual to join our team in the role of Administrative Assistant III.

• Writes correspondence and responds to questions via thentia portal, email, phone, and/or in person regarding the license and application process

• Assist other staff with credentialing and provides back-up for the front desk reception area

• Assist with substantive review of applications for licensure

• Retrieve test scores from national testing entities

• Close application files after each Board meeting

• Register applicants with national testing entities

• Process incoming mail

• Issue licenses

• Answer phones

• Other duties as assigned

Knowledge:

• Administrative Rules & Statutes of the Board of Behavioral Health Examiners

• Knowledge and function of regulatory operations

• Rules related to the release of public information

• Applicable retention policies and practices

• Rules related to Confidentiality Acts

• General office practices

• Application processes

Skills:

• Computer skills necessary for using a complex database, word processing, and spreadsheet applications

• Clear, concise, logical, and professional writing skills

• Excellent written and verbal communication skills

• Organizational and time management skills

• Critical analysis of complex information

• Customer service skills

Ability:

• Coordinating and analyzing abilities

• Critical thinking abilities

• Ability to multi-task

• Planning abilities

• Experience with word processing and spreadsheets

• Customer Service Experience

• Database Experience

• Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12.)

• Requires possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

The State of Arizona offers a comprehensive benefits package to include:

• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

• Life insurance and long-term disability insurance

• Vacation plus 10 paid holidays per year

• Health and dental insurance

• Retirement plan

• Sick leave

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

• Positions in this classification participate in the Arizona State Retirement System (ASRS)

• Note that enrollment eligibility will become effective after 27 weeks of employment

• If you have any questions please feel free to contact Recruitment at staffing@azdoa.gov for assistance