Technical Solutions Manager

About Medallion

At Medallion, we believe healthcare teams should focus on what truly matters—delivering exceptional patient care. That’s why we’ve built a leading provider operations platform to eliminate the administrative bottlenecks that slow healthcare organizations down. By automating licensing, credentialing, payer enrollment, and compliance monitoring, Medallion empowers healthcare operations teams to streamline their workflows, improve provider satisfaction, and accelerate revenue generation, all while ensuring superior patient outcomes.


As one of the fastest-growing healthcare technology companies—ranked No. 3 on Inc. Magazine’s 2024 Fastest-Growing Private Companies in the Pacific Region, No. 5 on LinkedIn's 2024 Top Startups in the US, a Glassdoor Best Place to Work in 2024 & 2025, and featured on The Today Show—Medallion is revolutionizing provider network management. Our CEO, Derek Lo, has been named one of the Top 50 Healthcare Technology CEOs of 2024 by The Healthcare Technology Report. Backed by $85M in funding from world-class investors like Sequoia Capital, Google Ventures, Optum Ventures, and Salesforce Ventures, we’re on a mission to transform healthcare at scale.


About the role

As a Technical Solutions Manager your primary responsibility will be getting our enterprise customers successfully onboarded onto the Medallion platform. You will directly migrate data into Medallion and develop documentation and tools to make these processes more efficient as the business grows. 


As part of your role, you will engage hands-on with customers during a critical phase in their customer journey and collaborate with colleagues in Engineering, Product, Design, GTM, and Operations. You will work with complex and varied client data models, quickly assess data quality, and build tailored solutions to meet each client’s migration needs.


This role reports to the VP of Engineering and base compensation for this role may land between $110,000-$145,000. In addition to base salary, Medallion offers equity and benefits as part of the total compensation package. Many factors are considered when determining pay including: market data, geographic location, skills, qualifications, experience, and level.


What you'll do

  • Support our largest customers to strategize how they will migrate their existing data to Medallion
  • Owning the end-to-end data migration process, including data extraction from legacy systems, cleansing, transformation, and loading into target platforms
  • Engaging directly with clients or stakeholders to gather data requirements, resolve data discrepancies, and communicate migration progress or risks
  • Become the SME on our customers’ data while tracking milestones throughout the implementation
  • Write SQL queries for data extraction, transformation, and reporting, with a focus on clean, maintainable code
  • Work with complex and varied client data models, quickly assess data quality, and build tailored solutions to meet each client’s migration needs
  • Build Python-based automation scripts for data ingestion, transformation, reconciliation, and migration validation
  • Set customer expectations and project timelines
  • Identify any blockers that could delay an implementation; partner with the appropriate internal and external teams to resolve
  • Partner with the EPD team to productize repetitive aspects of implementations that can be automated

Qualifications

  • 4+ years of experience in data modeling and/or migration, ideally with complex data sets 
  • 2+ years of experience working directly with enterprise clients
  • Proven experience writing complex SQL queries and Python scripts, not just modifying existing code
  • Ability to design, build, and optimize queries and data pipelines end-to-end, including data extraction, transformation, and loading (ETL) processes
  • Familiarity with relational databases in a migration or data pipeline context
  • Experience at a rapidly growing SaaS company and/or startup
  • Proven success coordinating multiple data projects simultaneously
  • Ability to motivate and maintain enthusiasm throughout the onboarding engagement

EPD

Remote (United States)

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