Senior Business Systems Analyst
About ImpactAssets
ImpactAssets is the leading impact investing partner for individuals, families and philanthropists seeking to effect real change for people and planet. Bold yet pragmatic in our approach, ImpactAssets’ creativity and investment expertise ignites a deeply personal impact investing journey for clients - while we manage the complexities. Founded in 2010, ImpactAssets’ mission is to increase flows of capital to impact investing. Together, with our clients, we are catalyzing investment capital into mission driven business models solving the worlds’ biggest challenges. The result? A fast growing, dynamic organization with more than $3 billion in assets under management and an activated community of 1,900+ clients. This level of growth, vision and commitment equals great opportunities to grow a career at ImpactAssets! ImpactAssets is seeking a wide range of colleagues that share our urgency and audacity for driving outsized capital to impact investing. You dream big, have a track record for solving problems and know how to ‘get stuff done’.
The Opportunity
This position is responsible for leading business system analysis within the Data Analytics & Reporting Team. The Senior Business Systems Analyst role is highly cross-functional, collaborating with various stakeholders and subject matter experts to develop in-depth knowledge of business needs and resource optimization opportunities. The role will be responsible for feature research, defining system requirements, managing user acceptance testing (UAT), training system users, and managing the development of system integrations. Advanced technical skills, effective communication, and customer-orientation are necessary to comprehensively own this body of work. This role requires a proactive approach to problem-solving and a willingness to adapt to evolving business needs.
ImpactAssets is the leading impact investing partner for individuals, families and philanthropists seeking to effect real change for people and planet. Bold yet pragmatic in our approach, ImpactAssets’ creativity and investment expertise ignites a deeply personal impact investing journey for clients - while we manage the complexities. Founded in 2010, ImpactAssets’ mission is to increase flows of capital to impact investing. Together, with our clients, we are catalyzing investment capital into mission driven business models solving the worlds’ biggest challenges. The result? A fast growing, dynamic organization with more than $3 billion in assets under management and an activated community of 1,900+ clients. This level of growth, vision and commitment equals great opportunities to grow a career at ImpactAssets! ImpactAssets is seeking a wide range of colleagues that share our urgency and audacity for driving outsized capital to impact investing. You dream big, have a track record for solving problems and know how to ‘get stuff done’.
The Opportunity
This position is responsible for leading business system analysis within the Data Analytics & Reporting Team. The Senior Business Systems Analyst role is highly cross-functional, collaborating with various stakeholders and subject matter experts to develop in-depth knowledge of business needs and resource optimization opportunities. The role will be responsible for feature research, defining system requirements, managing user acceptance testing (UAT), training system users, and managing the development of system integrations. Advanced technical skills, effective communication, and customer-orientation are necessary to comprehensively own this body of work. This role requires a proactive approach to problem-solving and a willingness to adapt to evolving business needs.
The Senior Business Systems Analyst role is a full time, remote position and can work from anywhere in the US with work hours aligning with Eastern Standard Time (9-5:30 with some flexibility). As a remote, people-first culture, we care deeply about our team members’ connections to one another and as such, travel 2-3 times per year to company events will be required.
Key Responsibilities
Business Analysis (BA)
- Lead BA function by bridging the gap between technical requirements and business objectives.
- Consult with subject matter experts to define, document, and refine system requirements.
- Coordinate with vendors to develop and implement system integrations and enhancements.
- Manage user acceptance testing (UAT) to ensure system changes meet IA requirements.
- Document and ensure resolution of issues uncovered during UAT.
- Become an expert on IA data and business processes to identify areas where technology can improve quality and efficiency.
- Evaluate and research system functionalities to test for solutions of business needs.
- Monitor active data feeds to ensure functioning and quickly address any failures.
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Develop and document business process models to illustrate current and future states.
Collaboration & Training
- Train IA team on system functionality to maximize adoption and usability.
- Own documentation, communication, and training on system updates and enhancements.
- Provide thought leadership within the team, fostering a culture of collaboration and innovation.
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Work with IT and other departments to implement solutions and ensure they align with business goals.
Project Management
- Develop project plans, timelines, and milestones by coordinating with multiple stakeholders, and adapt plans as necessary.
- Maintain detailed records of system requirements, testing processes, user feedback, and solutions.
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Report to stakeholders and leadership project progress, system performance, vendor relationship status, and optimization outcomes.
Innovation
- Investigate and implement automated solutions that will streamline internal workflows, such as utilizing APIs released by system vendors.
- Analyze and interpret large datasets to inform decision-making on relevant projects.
- Stay updated on industry trends, emerging technologies, and best practices to enhance the organization’s data and system capabilities.
Qualifications
Education and Experience:
- 5-8 years of experience within a business analyst or similar system ownership experience.
- Bachelor’s degree in computer science, statistics, mathematics, finance, information systems; or equivalent combination of education and experience.
- Proven abilities in time management, independent execution, producing high quality deliverables and customer service.
Knowledge and Skill Requirements:
- Translate functional requirements into technical needs and articulate to management and vendors.
- Strong Excel skills and ability to interface with various technology systems required.
- Experience with large data sets and data cleaning best practices required.
- Experience working with a wide range of stakeholders and functional teams.
- Ability to prioritize competing demands for others and communicate the priorities effectively.
- Excellent time management and prioritization skills required.
- Expertise with database management tools, like SQL, Snowflake, or MongoDB and the development of tools utilizing APIs are preferred.
- Experience with cloud services like AWS, Azure, or Google Cloud preferred.
- Skill with one or more of the following programming languages is desirable: Python, R, or Java.
- Proficiency with cloud-based collaboration tools Box and Asana preferred.
- Experience with investment management systems, such as Addepar, preferred.
- Experience in the donor advised fund space and/or alternative assets preferred.
- Alignment with ImpactAssets’ mission and values.
- Flexibility and willingness to engage with the team in a virtual team environment.
Benefits and Perks
- Unique benefits, including virtual work stipend and contribution to employee’s own Donor Advised Fund
- Competitive total compensation, including discretionary bonus, 401(k) plan, and generous time off plan
- Base salary ranges from $125,000 - $164,000 and is highly dependent on experience and location
- Comprehensive benefits package including full health and wellness coverage, professional development funding, and generous paid family and parental leave
- Opportunities for training and career development in a fast-paced, progressive organization
- Values-driven culture
ImpactAssets is an Equal Opportunity Employer. We know our organization is at its best when we include, celebrate and embrace difference. We strive to be a diverse workforce that is representative of our mission, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives!
About ImpactAssets
ImpactAssets is an impact investing trailblazer, dedicated to changing the trajectory of our planet’s future and improving the lives of all people. As a leading impact investing firm, we offer deep strategic expertise to help our clients define and execute on their impact goals.
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