Product Analyst - Remote, Contiguous US

Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023.

Product Analyst

The Data Science team helps Alma achieve its mission by leveraging data to inform business strategy and drive product innovations. As a Product Analyst, you will apply your expertise in analytics and experimentation to improve Alma’s operational efficiency, create tools to empower providers, and make finding the right therapist more intuitive for clients. You will tackle challenging problems such as improving the efficiency of Alma’s insurance claims processing and identifying opportunities to enhance the user experience of our billing platform. You will work closely with a cross functional team of product managers, software engineers, and designers to define and execute on the product roadmap.

What you’ll do:

• Generate data-driven insights to inform product strategy and improvements
• Define metrics and create dashboards to measure product performance
• Collaborate with cross functional partners to define the product roadmap
• Inform prioritization through opportunity sizing 
• Analyze A/B testing experiments to validate product hypotheses
• Communicate technical insights effectively to influence decision making
• Champion a data-driven decision culture

Who you are:

• You have a Master’s degree in a relevant quantitative field (e.g. data science, computer science, statistics, economics) or equivalent in industry experience
• You have 1-3 years of experience as a data scientist or product analyst supporting product development
• You are an expert in SQL
• You are proficient in either R or Python for data analysis
• You are experienced in applying statistical analysis (e.g. hypothesis testing and regression analysis) to draw trustworthy conclusions from data
• You have experience analyzing A/B testing experiments and guiding product decisions with experimental insights
• You influence others to take action by communicating your analytical insights convincingly
• You are results-driven and passionate about building great products, with a proven track record of taking projects from inception to launch

Benefits:

• We’re a remote-first company
• Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA and HSA plans
  401K plan (Roth and traditional)
• Monthly therapy and wellness stipends
• Monthly co-working space membership stipend
• Monthly work-from-home stipend
• Financial wellness benefits through Northstar
• Pet discount program through United Pet Care
• Financial perks and rewards through BenefitHub
• EAP access through Cigna
• One-time home office stipend to set up your home office
• Comprehensive parental leave plans
• 11 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
• Flexible PTO 

Salary Band: $125,000 - $145,000 

Alma’s compensation philosophy is driven by our company value of building equity. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e. all people hired at the same level & role are brought in at the same salary, equity, and benefits). The recruiter you work with can provide more details on our philosophy.

All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.